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Written by: Christoph C. Cemper | AIPRM
1. Privacy and surveillance
Privacy and surveillance has been around for a long time which may be why it is a worry when integrating AI into our daily lives, as six in 10 (65%) Americans revealed that privacy was a key concern, whilst two in five (40%) believe AI will worsen national security.
Christoph C. Cemper of AIPRM shared: “Artificial Intelligence has the strength to not only be a surveillance tool, but also a device to protect, detect and prevent cyber attacks. Making smaller AI models on everyone’s phone could allow a new level of pattern detections of such attacks for everyone. AI systems can help secure personal data, prevent identity theft and ensure online interactions are protected better from malicious activities.”
2. Loss of human identity and autonomy
More than a quarter (27%) of Americans think AI will have a negative impact on them personally, with 12% concerned about dehumanisation, or the belief that human connections and qualities will be lost. Many believe that AI will control our lives, make decisions on our behalf and erode our autonomy and individuality.
Christoph comments: “AI-powered systems are designed to augment human capabilities, not replace them. Humans will continuously have the final say in decision-making processes, and AI will provide recommendations based on data analysis, improving our overall quality of life and autonomy through more informed choices.”
3. Job replacement and unemployment
Half (50%) of the US believes AI may impact their job by performing tasks they currently undertake, with a fifth (20%) concerned their careers will change and a quarter (25%) fearing they will lose their job in the next year.
Christoph C. Cemper debunks this myth explaining that: “Whilst the tool has the capability to automate certain tasks and the power to create new jobs, AI also proves to be beneficial by freeing up time for more strategic and creative work, as well as assisting with tasks to improve business efficiency and flexibility with workers focusing on higher-level assignments.”
4. Bias and discrimination
Some Americans worry that the new AI systems will perpetuate and amplify existing biases, with 55% of US residents highlighting their distrust in the new tool not to discriminate or make unbiased decisions.
Christoph shared his thoughts on fears of bias by suggesting: “These biases we may view are the mirror of the real world but it is up to humans to effectively remove them. However, AI is capable of helping to identify and remove biases, enabling a fairer decision-making process, which in turn, will reflect what really is going on, without political or socially wanted counter-biases.”
5. Lack of transparency and explainability
Only a third (33%) of the public are able to give a partial explanation of what AI is, with almost a quarter (24%) having never heard of the tool. This indicates an understanding gap of how these new systems work, make or influence decisions. This lack of transparency can result in people not trusting AI.
AI expert Christoph revealed: “Researchers are working on developing explainable AI, which can provide transparent and interpretable decision-making processes. AI can provide insights into complex systems and decision-making processes, improving transparency and accountability in areas such as finance, healthcare and governance. With AI clearly summarised, we could reach new levels of transparency impossible to produce today.”
Related: Can AI Save Poor Customer Service?
Methodology:
1. AIPRM wanted to share how using artificial intelligence, and similar tools, can help our daily lives, remove any fears and show how being open to the tool can result in great benefits.
2. All data was collected April 2024, and is accurate as of then.