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Financial advisors who focus on an authentic client experience, tend to form the strongest bonds with their clients – where the clients see their advisor as irreplaceable.
In this episode, Referral Coach Bill Cates is joined by Albert Fox CFP®, CIMA®, executive director and financial advisor at Fox, Penberthy & Dehn. Al discusses how he worked to boost engagement with his clients and maintain truly authentic connections that maximize their client experience. Al also shares how he leverages those connections into introductions to more right-fit prospects.
Albert discusses:
- What keeps him performing as a top advisor.
- What client engagement and an authentic client experience means to him.
- How he has worked with his team to make authentic connections.
- How he leverages a great client connection into new clients.