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It’s Friday afternoon April 17, 2020, around 4 PM. I am following up with a financial advisor I coach about feedback on another terrific webinar he did today for clients and prospects. Attendance was great, the content was great and usually, I have something of value to add, but not today. Today was about acknowledging the actions he has taken. The response I got back shocked me.
Advisors getting glowing testimonials
The financial advisor sent his most recent testimonial from one of the clients who joined his weekly webinar. Yes, you heard me correct a weekly webinar for his clients! The testimonial from a client singing his praise, but promoting their advisor to colleagues bragging about their advisor, and asking them if their advisor is doing a weekly webinar. The email said,” who else does that?” The colleagues responded by saying they have only gotten emails from their financial advisor usually, but this email said, that the client “wasn’t even graced by an email”. Imagine how your clients feel if you have not spoken to them by now. Even worse their statement comes out this week and you have not even called them. Say goodbye to your advisor.
What are you delivering of value?
It got me thinking of what other advisors are doing. Sure you are sending out emails to clients, you may also be doing calls, but are you doing webinars to clients and prospects? As my favorite formula, one race car Lewis Hamilton said:” I don’t aspire to be like other drivers, I aspire to be unique in my own way”. Are you doing the same as every other advisor out there, or are you being unique in your own way?
Stop sharing content start demonstrating value
We all can share content on social media, that’s easy. But showing your true value, putting yourself out there and doing webinars for clients and prospects creates tremendous activity, confidence, and initiative. I am encouraging you as a financial professional, be unique, be creative and consider webinars and other ideas to show your value. Tell clients and prospects about your go-forward plans for the next 12 months (that I help advisors build and communicate)
Cool ideas
Here are some other unique ideas. Do a webinar for your clients, and hire a comedian to entertain people and have some fun. Have lunch with a client (not in person as we have to social distance of course) but order them lunch with a service like “skip the dishes” to you and them, and do a video meeting and have lunch together. Send cool ideas to clients and prospects through delivery such as books or a Netflix party. One financial advisor sent an amazon package to a prospect of a video camera, microphone, and headset, to get them online for a video call. Guess who has a new client now. Next week I will talk about sharing the "Willing Wisdom Index" for estate and insurance planning discussions. Be creative.
Making content work
Sharing content is fine, but do you have calls to action in your content? At the bottom of your content, do you have 1-3 calls to action, such as book an appointment, join my webinar or share this article? Do you ask people to share or forward your content to family and friends? Does it have a link to an online calendar link to get appointments?
Please feel free to forward this email to other financial professionals
“We encourage all recipients of this newsletter to share with colleagues. We have also committed to providing extended consultations to any financial advisors who want to grow their business during this challenging time. This, of course, would be 100% complementary, as we strongly believe all financial advisors should have access to high-level practice management during these difficult and stressful times, even if they have a practice management coach, I think a 20 -30-minute conversation would be valuable, so they can go back to their current coach, manager or mentor and have a deeper, more meaningful conversation, would you not agree?
I would like to personally invite you to my webinar
Practice Management in challenging times WEBINAR. Prospecting, communication, and technology
Financial advisors need a go-forward plan for clients, prospects, and centers of influence. Grant Hicks, CIM will discuss what advisors are implementing now into their practice to move their practice forward.
-Learn how to do video calls, webinars, and online communications
-Implement your communication protocol going forward for your clients and build your database
-Value-added offers to your prospects to engage them in a video conversation.
See how I set up webinars by joining me Thursday, April 23 at 11 AM Mountain time for 30 minutes by clicking on my link https://zoom.us/webinar/register/WN_4BXPyxieQpOUrVWfMoYSzA or click here https://bit.ly/2XG0hxz
Lewis Hamilton said,” I don’t aspire to be like other drivers, I aspire to be unique in my own way”.