From guest blogger Wes Houston | Grapevine Evaluations
Employee assessments benefit both employee and supervisor. The employee realizes information about themselves, not previously realized and they give managers insight into the employee’s mindset. This provides a foundation for further employee development and, by extension, development of the organization.
Consider All 3 Mind Aspects
Evaluations need to complete a picture. Therefore, they must address all three parts of the mind in evaluations:
All three parts formulate how and what a person feels, acts, or thinks. Assessing only one or two leaves the organization with gaps causing misinterpretation. The information gleaned in an employee assessment allows the Human Resources division of the company to:
Strategic Approach with Awareness
Results should never be used as an excuse for a person to do things a certain way. Assessments are supposed to increase awareness of self so as to learn to modify effect and skills, working better with others. The best use of employee assessments is to build cooperation among employees, resulting in a better organization.
5 Point vs 7 Point Likert Evaluation System
Most organizations prefer the five point evaluation system, wherein the supervisor checks:
The five points are each given rating grades for each:
In the 7 Point Likert Evaluation System, more questions deal with the individual’s mindset:
As in the five point system, the ratings in each of the 7 point categories are:
Most assessment charts as listed above are for employers and have space for the evaluator to make comments elaborating on some necessary portion of the assessment, along with a space for the employee to sign that he has had his evaluation explained and he agrees with the content.
Likert System Usually Requests Degree of Agreement
The Likert 5 point system states a fact and requests the person being examined or assessed to:
This assessment is more of a survey than an evaluation, since the subject or topic is being rated with a grade that the evaluators must agree or disagree upon by degree. It is the assessment most commonly used by commercial enterprises to take the pulse of their current promotional endeavors.
Purpose and Benefits
In Likert’s 5 point system above, the commercial enterprise received feedback from customers that either dismiss or reinforce their promotional options. In the first two examples of evaluations for employee performance, the employee is shown a rating representing his work performance.
In a perfect world, the employee would thank the supervisor for the critique, whether good, bad or indifferent, and go off whistling happily that now he understood exactly where he fell short of the company’s expectations, and how he can remedy the shortcoming.