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Why should Financial advisors aspire to deliver concierge-level service? Long story short it drives next-level customer loyalty which in turn drives referrals.
In a world where there is an advisor on every corner… this level of service is no longer a luxury. It’s a must. Your objective must be to deliver a high quality client experience wrapped in professionalism.
Ritz Carlton concierges (known throughout the world as the gold standard) are known for being proactive, observant, and anticipating a guest's every need before they even know they needed it. Their goal is to make your stay memorable and enhance the experience in every way possible.
The good news? You don’t need a huge budget or a dedicated client concierge to deliver this exceptional level of experience to your clients.
In today’s episode I’m going to share 5 Ways to Create Concierge-Level Service in your advisory business.
I know you’re going to walk away from this episode with a brain full of ways to enhance your client experience so that your clients will be referring you left and right.
Related: Specific Ideas to Add Value Your Clients Each and Every Meeting