Paul Taylor

The old model is broken. We need to shift from traditional, top-down service delivery models to integrated, community-centric approaches. #views

But none of that guarantees they’re actually good ideas, which are likely to be more complex and harder to understand. #ideas

Innovations can and do spread, but innovation approaches rarely do as it’s as much about culture and hard work as process.

If your end goal is creating better relationships, consider how you’d measure your own relationships, and consider whether that’s possible

Whilst the natural instinct is to add more people, Brooks’ Law warns against this, suggesting that it can actually worsen the situation.

How do you shift to a completely new model within the constraints of a 60 year-old organisation? #business #advisors

Who really benefits from the bureaucracy of our systems and organisations? It’s certainly not the people they were set up to serve. #views

When did the commoditisation, or even the McDonaldization, of the social sector begin? #innovate

Being efficient is not half as effective as conventional management would like to think. #relationships #people #conversation

Chris suggests that sleeping on it is unlikely to work in an organisational context and suggests some other approaches. #sleep

The Cobra Effect refers to a situation where an attempted solution to a problem actually makes the problem worse as a result of unintended consequences.

There’s some evidence suggesting that organisational memory might be getting shorter in certain contexts. #memory

The idea spread organically through word-of-mouth, community newsletters, and local activism networks. #innovation 

The solution to the horse manure problem was a technological solution – that came out of nowhere. #views #problems

Many folk are coming out enthusiastically to bat for something so unremarkable as LinkedIn, at the same time as hating on Twitter. #Twitter #X #LinkedIn

For every great digital experience there are three or four others seemingly designed to engage us in eternal torment. #tech #finance

Other things being equal, the more we see people and interact with them, the more probable we are to like them. #views #work #home

Rules and protocols are put in place – often for very good reasons – that preserve the status quo. #business #rules

Even if you’re a favourite with your regulator, that crisis can be waiting just around the corner for any organisation. #business

Organisational dysfunction can occur because of people but is much more likely to arise because of systematic inadequacies.

In a world that has become obsessed with efficiency , speed, and digitisation, a new movement is emerging that is more focused on humanity. #advisors

 A connector is a well known person connected to multiple groups in an organisation. #connections #business

During a cyber incident which meant no access to any computer system for several weeks, some teams reported becoming more effective not less. #work

Health, the criminal justice system, mental health, housing, social care, or education requires us to take a whole person view of someone. #advisors

The talk about about the chaos/decline of the network formerly known as Twitter, hardly anyone is talking about what is happening on LinkedIn. #LinkedIn

Organisations frequently take actions in contradiction to what they really want to do, and defeat the very purposes they are trying to achieve. #paradox

The interior secrets of black holes are guarded by a one-way light-trapping boundary called the event horizon. #NASA #business

Bureaucracy spreads via its most willing disciple: the manager, the greatest inefficiency in any organisation. #efficient #advisor

It’s always dangerous when people become more obsessed with the process of producing something than with the results produced. #advisors

Where won’t disruption go? Is any sector disruption-proof? Certainly, some sectors seem less exposed to disruption than others. #disruption

I’m just off the back of a first round of workshops, or rather conversations, about the importance of place with residents. #views

Idea that local communities should have much greater influence and control over the plans, decisions, and public services that affect their lives. #power

Innovation is only a small piece of what happens with technology. Innovation is often what comes after technology. #innovation #technology

Words seemingly lose their power through overuse, and nowhere is this more proven than in the workplace. #words #work

If you Google Do You Need An Innovation Strategy? you’ll get just under one billion articles affirming Yes, you absolutely do. #innovation #view

The 15-minute city is an urban planning concept that aims to make cities or towns more liveable by ensuring that all essential services.

As a culture, we don’t do very well with silence. We are taught to say our piece as a sign we are engaged. #silence #introverts

We all need a little outside help, for sure. But ultimately it’s your company, your purpose, and your people. #innovation #lead

There are always questions about how innovation or design teams spend their time and whether it’s worthwhile. #innovation

I say desire rather than need for consistency and standardization, for control and accountability, comes at a cost: reduced creativity and flexibility

We know that constant exposure to the news is not good for us. Media saturation overload exists.#media #news #productivity

We build transactional services despite the fact that we know that it’s relationships which make many services work. #advisors #trust

Large organisations and teams are about the concentration and accumulation of power, whereas small teams give power away. #teams

A legacy organisation is defined as one where all processes, technology and ways of working where in place before the modern internet. #organization

Constraints help you better understand the problem. When any and every option is in front of you, it’s difficult to decide what to do.

Language, labels and jargon create confusion, risk and stigma but they also result in unnecessarily complicated and burdensome systems. #inclusive

If you’re serious about solving the right problems, you need to be very good at hearing a lot of diverse opinions and seeking out a way forward.

We exist at a time that has competing, intersecting, and sometimes conflicting crises. #business #busy

Never look vertically. Look horizontally. Once you’ve seen the wasted time, money and effort you can never unsee it. #business

One thing we can count on though is our organisational ability to cope with change is going to be stretched to breaking point. #change