We’ve all been in a situation where what we expected was DEFINITELY not what we got (like pretty much every time I order something off Instagram)! It’s frustrating, confusing, and certainly disappointing.
However, when everyone is on the same page, everything flows so much easier. When client expectations are not aligned with your practice, it can quickly sour the relationship, or worse, break trust altogether.
Enter the “Expectations of Our Engagement” resource.
In this episode, Libby explains why this document is critical to every practice and outlines how it will help you:
- Maintain successful client-advisor relationships
- Prevent misunderstandings and disappointments
- Guide and set the tone for client interactions
- Outline clear expectations from you, your team, and clients
- Clarity and transparency go a loooooong way in this business.
So, tune in today to learn how setting some solid expectations can foster, enrich, and grow your client relationships and ensure everyone is on the same page!
Related: Scaling Your Business With the Efficient Advisor’s Group Coaching Program