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One of the hardest roles advisors face is helping a potential client “break up” with their previous advisor. It can get awkward, dicey, and downright weird. But you can turn this tricky situation into a peaceful process for your clients and make a GREAT first impression if you do it well!
In today’s episode, Libby shares some tips for this break up process that worked well in her advisory practice, including:
- Choosing your words carefully—language matters
- What to do before you even move money—help reduce retention risk
- Providing them helpful language—eliminate hard feelings when they break up with their advisor
- And much more!
Tune in now to learn some tricks on keeping it classy when engaging with potential clients. Your business…and clients…will thank you!
Related: Preventing Advisor Burnout: Achieving Peak Performance