This week I learned a lesson about perfectionism. It was one of those ‘ learning moments ’ I’d prefer not to have, if I’m completely honest.
But if it’s at least somewhat instructive for you, then at least some good can come of it.
To set the stage, and as you may know, I spend quite a bit of time writing – for this blog, for other publications or in the development of my presentations. It’s an important part of how I communicate and connect with advisors.
The reason I do this doesn’t just apply to my communications strategy, but to yours. Here’s why I think that’s the case.
As important as all of this, I also believe that a good content strategy creates connection . Personally, I’ve never felt connected to someone because they had a great brochure. I’ve connected with someone because I read an article he or she wrote, watched a video that let me see that person in action, saw an interview or read a blog. And I’ve connected also because the communication was on-going and consistent.
Other than when I’m on stage, I’ve managed to stick to writing as a means of sharing ideas. Of course, I know there are other formats I could use and I often suggest that to others. When advisors share their stories with me, I’m always telling them to turn a camera on and share it with the world because it’s more compelling and creates real connection. No one tells your story like you!
So the team gave me a dose of my own medicine and suggested that we should use video to send a message to the folks who have kindly bought my book, to help them take action on the concepts. They know I’m passionate about it and suggested this would be the best way to let people know why I believe this concept matter. In a moment of weakness, I agreed.
So what’s the problem?
The problem was that when I thought about turning on the camera, every part of me rebelled. How will I look? What if I stumble on my words? How will we shoot it? What about the lights and the sound? You get the picture. I put up as many obstacles as possible to get out of it, entirely subconsciously.
On reflection, I knew I was allowing perfectionism get in the way of meaningful communication and conversation. I’m sure it started in childhood, but I won’t bore you with the details.
Can you relate? Do you communicate less frequently (or perhaps less authentically) because you think it needs to be perfect? What opportunities are you missing as a result?
So yesterday I sat at my desk, turned the iPhone camera on and just did it. Like it or hate it, this was the result.
Related: How to Turn Referrals Into Introductions
Your Communications Plan
I don’t share this to suggest you need to create videos for clients or prospects. It’s not for everyone and I realize there are restrictions, for some advisors, that need to be considered.
Rather, I’m sharing this to ask you to communicate more with clients, to share your ideas and yourself and to knock perfectionism on the head if that’s what is getting in your way. Find your natural form of communication and take action.
Communication that’s more frequent, more focused on client needs and more reflective of who you are, builds engagement, enhances trust and lays the foundation for more referrals.
If we can accept progress over perfectionism, I think we’ll all be better off. In that spirit, consider the following:
If you’re stuck, here’s a thought. Write an article or record a video that describes why you got into this business. Your ‘why’ is powerful and a pretty good place to start. Better still, no one knows that story or can communicate that story in the same way as you.